Fraud, complaints & whistle blowing
Building your skills for a brighter future
Our commitment to complaints and concerns
We work really hard to ensure your experience with Step Forward Tees Valley is rewarding and successful. If, however, things don't go right please let us know so we can see what's gone wrong and try to rectify it.
Any concerns you may have can be raised, no matter how big or small. If it’s something you have seen or heard, something that is happening now, or something you think may happen again please let us know.
We take all feedback seriously and will use your suggestions to ensure we provide the best service possible.
Our complaints policy details how to make a complaint and how we will respond.
Our commitment to anti-corruption, fraud and bribery
We take all reports of fraud, bribery and corruption seriously and are committed to developing an anti-fraud culture across SFTV to prevent, detect, report and investigate any concerns.
To read our anti-corruption and bribery policy click here.
Our commitment to whistle blowing
If you have any concerns about wrong-doing within SFTV, you can report them without fear of victimisation or reprisals.
Our whistleblowing policy explains how to raise concerns and how we will respond.