Jayne was struggling financially but wanted to be left alone. She had no spare money to heat her home and was relying on meals from her son. She went to bed very early to keep warm and save on electricity. She admits she was too proud to accept help but with a lot of perseverance her navigator gained her trust and managed to get her finances back on track. She is now is living very comfortably. Her navigator was also able to get her help with her mental health and her social isolation.
Her confidence has came on leaps and bounds and she is now is a chatterbox who is hoping to gain the confidence to attend a regular women's group.