Jimmy's story

When Jimmy joined Step Forward he was homeless and not claiming any benefit - he thought because he had no address he wasn't able to claim.  He had worked for Redcar and Cleveland Borough Council for more than 20 years and never been unemployed but then his mum passed away and he had suffered severe depression and anxiety. This led to him losing his job, home and lifestyle - he was drinking heavily, was very isolated and was living off his savings.  


We helped him claim Job Seekers' Allowance so he had a regular income and registered him with the homeless team who offered him a B&B in Redcar.  He joined our men's group and made new friends.  He took digitam skills courses which helped with his regular job search. 


With our help, he registered for social housing and was offered a one bed flat. Very quickly he started to turn his life around and relied less and less on alcohol and get support from the local food bank. He rekindled an old friendship with a lady he had known for some time and became her full time carer. We helped him claim Carers Allowance and Universal Credit before he felt ready to leave Step Forward Tees Valley. 


Throughout the programme he engaged well with his navigator and after the programme she received a letter from Jimmy thanking her for her help and support and the good work Step Forward do."