"I am enjoying volunteering" #iamstepforward

Susan's story

"I’ve lived in Darlington for over 20 years and I was educated in Canada. I have worked previously – in Canada I worked in a restaurant which I enjoyed and, in the UK, I’ve done some work placements and volunteer jobs in office administration and retail.

 

I found out about Step Forward Tees Valley from the Job Centre as I was signing on. I want to find paid work but it is not easy at the moment.  One problem I have is that I have epilepsy and I also have a stammer. Sometimes I lack confidence. All of those things can make it quite difficult. I sometimes find application forms difficult. Some applications are easier than others!

 

When I did get through to an interview, even though I knew the questions I’d be asked, I would get nervous.

 

I would like to do administration work – things like telephone work I find more difficult. Step Forward Tees Valley has helped me through the courses they offer including the confidence course, Healthy Me, Confident Me, and the timekeeping course. I really enjoyed them; I enjoyed meeting people and I felt better.

 

I am currently volunteering and have two volunteer jobs. One is at Citizens Advice where I am archiving the old files and the other is a charity which provide lower cost furniture and other items.  I do administrative work there including managing the stocks.

 

I am hoping that I will use all of the skills I’ve learned with Step Forward Tees Valley, and my increased confidence, to achieve employment."

FUNDED BY THE EUROPEAN SOCIAL FUND AND THE NATIONAL LOTTERY COMMUNITY FUND